Anatomage Guide Support
[vc_row bg_color=”#ffffff” top_padding=”50″ bottom_padding=”50″ bg_position=”center top”][vc_column width=”1/2″][minti_image img=”16029″][/vc_column][vc_column bg_color=”#ffffff” width=”1/2″][minti_boxedholder][minti_spacer height=”90″][minti_image img=”17233″][/minti_boxedholder][/vc_column][/vc_row][vc_row top_padding=”0″ bottom_padding=”100″][vc_column width=”1/2″][minti_boxedholder][vc_accordion active_tab=”false” collapsible=”yes”][vc_accordion_tab title=”What is required before starting my first case?”][vc_column_text]We ask that you schedule a brief introductory training and complete our Anatomage Guide service agreement. Please contact us at 1-408-885-1474 ext. 1 or [email protected] to get started.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I schedule training?”][vc_column_text]Once you have submitted your signed Anatomage Guide service agreement, please contact our Anatomage Guide Consultant team at 1-408-885-1474 ext. 3 or email us directly at [email protected].[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How do I schedule a case planning session?”][vc_column_text]Once you are signed on as an Anatomage Guide customer, and received your Dr. Login account, please contact our Anatomage Guide Consultant team at 1-408-885-1474 ext. 3 or email us directly at [email protected] to schedule your case planning appointment.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”What is the address for shipping models?”][vc_column_text]Please ship stone models to:
Anatomage
3350 Scott Blvd #29
Santa Clara, CA 95054
Before mailing your stone model, please include a completed Stone Model Submission Form, which you can download from the resources tab after logging in to your doctor account. You will need to provide your own shipping labels.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”When will my guide arrive?”][vc_column_text]Once you approve your final treatment plan, we guarantee your surgical guide will ship out of our facility in three business days. We ship FedEx® two day for a speedy delivery. In total, you will receive your guide five business days after we receive your final treatment plan. If you need your guide to be delivered sooner, we can rush the service and delivery to as fast as one day for additional rush fees. To inquire about all the different options please contact our Anatomage Guide Consultant team at 1-408-885-1474 ext. 3 or email us directly at [email protected] for more information.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”How can I share my planning file with a colleague?”][vc_column_text]Anatomage’s Invivo6 and InvivoMac software allows for simple, fast case sharing by direct upload to Anatomage Cloud. Anatomage Cloud is a universal medical image sharing platform that includes a web browser-based 3D viewer for Invivo files and DICOM data.
From Invivo6 or InvivoMac, go to File and select Send File. Sign into your Anatomage Cloud account and proceed to send your case by entering the recipient’s name and email address.
To create your Anatomage Cloud account visit: https://anatomagecloud.com/SignUp[/vc_column_text][/vc_accordion_tab][/vc_accordion][/minti_boxedholder][/vc_column][vc_column width=”1/2″][minti_boxedholder][vc_column_text]
BECOMING AN ANATOMAGE GUIDE USER
Ready to start using Anatomage Guide? Please contact our dedicated Anatomage team at [email protected] or 1-408-885-1474 ext.1.[/vc_column_text][vc_column_text]
ANATOMAGE CLOUD DICOM VIEWER
Use Anatomage Cloud to view and share DICOM data and Invivo files (.inv) with your colleagues even if they don’t have the Invivo software. The Anatomage Cloud web browser-based 3D DICOM viewer requires no software installation to view the image, so sharing and viewing is very fast and easy.[/vc_column_text][/minti_boxedholder][minti_boxedholder margin=”0px 80px 0px 80px”][minti_spacer height=”30″][minti_button link=”https://anatomagecloud.com/” size=”full”] Learn More About Anatomage Cloud [/minti_button][minti_spacer height=”10″][minti_button link=”https://anatomagecloud.com/SignUp” target=”_blank” size=”full”]Create An Anatomage Cloud Account[/minti_button][/minti_boxedholder][/vc_column][/vc_row][vc_row bg_color=”#efefef” top_padding=”60″ bottom_padding=”70″][vc_column bg_color=”#efefef” width=”1/4″][minti_headline type=”h3″ font=”font-special” size=”fontsize-m” weight=”fontweight-700″ transform=”transform-uppercase” align=”align-left”]Contact Us[/minti_headline][vc_column_text]
[minti_icon icon=”fa-map-marker” color=”#3e1151″ size=”14px” margin=”0px 5px 0px 0px”] Anatomage
3350 Scott Blvd Building 29
Santa Clara, CA 95054-3105
[minti_icon icon=”fa-phone” color=”#3e1151″ size=”14px” margin=”0px 5px 0px 0px”] Tel 1-408-885-1474
[minti_icon icon=”fa-phone” color=”#3e1151″ size=”14px” margin=”0px 5px 0px 0px”] Fax 1-408-295-9786
[minti_icon icon=”fa-globe” color=”#3e1151″ size=”14px” margin=”0px 5px 0px 0px”] www.anatomage.com
[minti_icon icon=”fa-envelope” color=”#3e1151″ size=”14px” margin=”0px 5px 0px 0px”] [email protected]
Mon to Fri 9AM – 5PM PT
[/vc_column_text][/vc_column][vc_column bg_color=”#efefef” width=”3/4″][minti_headline type=”h3″ font=”font-special” size=”fontsize-m” weight=”fontweight-700″ transform=”transform-uppercase” align=”align-left”]Send Us A Message[/minti_headline][vc_column_text]Need help? Or want more information about our Anatomage Guide service? Don’t hesitate to ask. Email us directly at [email protected] or call our Clinical Consultants at 1-408-885-1474 ext. 3.
If you require support for Invivo software, please navigate to software support.[/vc_column_text][minti_headline type=”h3″ font=”font-special” size=”fontsize-m” weight=”fontweight-700″ transform=”transform-uppercase” align=”align-left”]Current Anatomage Guide Customer[/minti_headline][vc_column_text]Please log in to your doctor account to access your case list, our full FAQ list, training documents, videos, tutorials and so much more. Or you can contact us at [email protected] or 1-408-885-1474 ext.3.
[minti_button link=”www.anatomodel.com” size=”small” target=”_blank” lightbox=”false” color=”color-6″ icon=””]Dr. Login[/minti_button][/vc_column_text][/vc_column][/vc_row]